THE WONDER OF WOOLIES – HOW THEY LASTED SO LONG

For Britons of a certain age, the name Woolworths evokes memories of childhood treats.u

...Which is rather the problem: few of us visited any of the chain’s general stores as adults.

The Woolworths strategy was always to compete purely on the basis of price. Woolworths were cheap. There was no brand status. There was no spending on frills. Everyone knew exactly what they were getting when they shopped there.

This can be a very effective strategy. For many years, it made Woolworths a fortune.

Alas, he who lives by the price cut dies by the price cut.

For a long time, Woolworths has been undermined by a combination of supermarkets, mail order companies, and even cheaper discount stores offering products at similar or lower prices. The market has become more competitive, especially since the internet and globalisation have made international sourcing a reality.

Having relied exclusively on pricing, Woolworths had nothing on which to fall back. They had no niche markets. Their stores were dowdy and unappealing, because they had not spent money on them. Indeed, they had no incentive to do so because, again with an eye to economy, their sites were leased rather than owned directly.

That lack of a property portfolio was the final nail in their coffin. There was nothing to attract a potential rescuer when the creditors came calling.

This is not to say that Woolworths were necessarily wrong. Indeed, there is irony in the fact that the British group has gone into administration just as the recession offers new prospects for discount stores.

Those opportunities now belong to others. It is in the nature of discount operations to burn brightly for a while, but tight margins mean there is little to invest.

Woolies had their time. They cannot complain. It was longer than most.

Sad – but it happens that way.

Comments

November 29. 2008 06:59

There are one or two on the High Street like this, you wonder, what are they actually for?

Any store where it is not essential to actually go in and "feel the quality" so to speak must be vulnerable to the internet.  Any store that does not source its own branded goods must be vulnerable, there will always be somewhere cheaper to buy it.

My bet for next to go? Iceland ~ (the store not the country!) What do they do that the big supermarkets do not do cheaper?

Stuart Fairney

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